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Frequently asked questions

Everything you need to know about our internet services, coverage and support.

Which internet services does Power Vision ISP offer?

We provide Fiber Optic, DSL (ADSL and VDSL) and Wireless Broadband internet, plus tailored business plans with Fixed IP options.

Where is Power Vision ISP available in Lebanon?

DSL and Fiber Optic are available across Lebanon, subject to technical availability and infrastructure coverage in each area. Wireless Broadband is currently available in Khalde, Aramoun and Bshamoun.

How fast is Power Vision fiber internet?

Fiber Optic plans reach speeds of up to 300 Mbps — ideal for 4K streaming, gaming, large uploads and multiple simultaneous devices.

What is the difference between ADSL and VDSL?

Both run over your telephone line. ADSL offers affordable everyday speeds up to 25 Mbps, while VDSL uses nearby street cabinets to deliver higher speeds up to 50 Mbps where available.

Do I need a phone line for DSL?

Yes. DSL (ADSL and VDSL) requires an active fixed telephone line and is subject to technical feasibility at your address.

What are unlimited plans and the Fair Usage Policy?

Unlimited plans provide traffic without a fixed monthly cap, designed for active personal use within the same household. To keep the shared network fast for everyone, a Fair Usage Policy applies; very heavy usage may lead to temporary speed adjustments.

Is technical support really available 24/7?

Yes. Our technical support team is available 24/7. Our offices are open Monday to Friday 9:00 AM–7:00 PM and Saturday 9:00 AM–5:00 PM.

Do you offer plans for businesses?

Yes. We offer tailored business plans and Fixed IP services over Fiber, DSL and Wireless, sized to your bandwidth, budget and locations.

How do I subscribe or get a quote?

The fastest way is to message us on WhatsApp at +961 81 606 222 or email contact@powervisionisp.com. We'll check availability at your address and recommend the right plan.

Still have a question? Message us on WhatsApp at +961 81 606 222 or contact our team.